The project solution is aimed at digitizing customer service for the Fiji Development Bank. The Chatbot solution is built on the principles of Artificial Intelligence and can be trained to function as level 1 support for FDB customers. The bot will also have in built forms that can assist FDB in lead generation through data capture of interested prospects. The bot can also be integrated with the core banking system at FDB and offer account specific information to authenticated account holders.

You can find more information on this project here.